The Student Centre located on the ground floor of building A (Gold Coast campus) can help you with your questions about:
- Academic Transcripts,
- HECS-HELP and FEE–HELP,
- ID Cards, and
- Eligibility for travel concessions,
- Fees, and
- Public transport.
You can also check Class and Exam Timetables and access a wide range of university publications and guides.
Contact: Ph 07 5589 3000, Fax 07 5589 3001 or email at email@example.com
Academic Skills Development (ASD)
ASD provides educational support to students and staff at Southern Cross University. ASD staff develop students’ academic skills such as analysing assignment questions, assignment writing, numeracy, preparing for exams, reading, note-taking and time management. FREE downloads also available on the ASD website.
ASD contact details: email:firstname.lastname@example.org or Ph 07 5506 9219.
Career Development Service
It’s helpful to think about career options and possibilities, at every stage of your studies, especially at the start. The CDS can assist you with the following career planning services:
- Career counselling for current and prospective students
- Course advice and vocational guidance
- Workshops, events and graduate recruitment
- Written job application reviews
- Career resources and access to the online Career Development Program
- Where to find more help:
- SCU Career Development Program on MySCU – learn.scu.edu.au
- Visit unihub.scu.edu.au for job vacancies, events and resources
Email for a career consultation: email@example.com
The Chaplaincy is ecumenical and multi-faith in nature and maintains strong links with the major denominational churches and other major faiths in the area. Practical support, pastoral care and personal assistance are available to help with individual goal setting and decisionmaking.
Further information to assist you to find a local faith community (church, temple, mosque, etc.) can be located at the Chaplaincy section of the university website, under Support Services.
Contact: The Pastoral Care Coordinator, Kate Morris
Ph 0422 039 121 or email at firstname.lastname@example.org.
Student Advocacy Service
As part of the National Student Representation Protocols, a Student Advocacy Service is now available across all campuses and to all students of Southern Cross University; undergraduate, postgraduate, internal, external, international and domestic.
The Student Advocacy Service provides free and confidential advocacy in relation to the academic and procedural rules and regulations of the University. This includes assistance, advice and/or advocacy for such things as
- Special consideration requests
- Grade disputes
- Appeal processes, submissions and representation
- Lodging a grievance or complaint
- Student misconduct (academic and non-academic)
- University rules and regulations
- Enrolment issues
In addition to this, the Student Advocacy Service may also provide assistance, advice or referral for a broad range of issues that affect a student’s ability to maintain their studies at Southern Cross University. This may include;
- Financial/Centrelink problems
- Residential tenancy advice and referral
- Discrimination and harassment
- Workplace disputes
- Court matters
The Student Advocacy Service is an independent service that works solely for the best interests of the student and is disassociated from the University decision-makers in respect of academic and procedural rules and regulations and other staff who administer the University’s academic and procedural rules and regulations. The Student Advocacy Service ensures that students are fairly represented by providing relevant information, referral and advice as well as acting as an advocate, liaison or support person.
The Student Advocacy Service is a free and confidential service available to all enrolled students.
Contact: Advocate, Eugene Abramov
Ph 07 5589 3164 or email at email@example.com
The Counselling Service aims to encourage academic success and increase enjoyment of study and University life by helping to reduce the effects of stress and anxiety caused by study pressures, personal or family problems. Professional counselling staff offer free and confidential services in person, by telephone, Skype and email.
Contact: Ph 07 5589 3001 or email firstname.lastname@example.org.
Disability Support can help students with disabilities and/ or medical conditions which may have an impact on their studies and wellbeing.
Contact the Student Equity and Disability Service on: Ph 07 5589 3001
|Note: If you require examination adjustments you should ensure that you make contact with the Manager Student Equity and Disability Service at least six weeks before the examination period.Disability Services encourage in need students to make contact as soon as possible.|
The purpose-built health and teaching facility provides consultations in naturopathy, osteopathy, exercise physiology, acupuncture, mental health nurse practitioner, educational and developmental psychology, massage and herbal medicine.
Clinic services are available to SCU students, staff and the general community, with a combination of Student Clinics and Private Practitioner services available. The Clinic also offers monthly promotions for SCU students and planned education sessions on various topics throughout the year.
For more information about services available at the Health Clinic, Ph (07) 5589 3252.
Pulse is an interactive application you can use to tell SCU about your university experience. Please feel free to leave feedback about CoastR’s Student Association on Pulse! We’d love to here what you have to say!
Student Mentoring Program (UniMentor)
UniMentor provides new students with a student mentor. A student mentor is a second or third year student in the same course, who has volunteered to mentor a new student and help them settle in to university life smoothly and with minimum stress. Students meet with their student mentor regularly throughout their first study period, and student mentors can answer questions and offer support and advice about universityrelated matters.
UniLife programs and services include University-wide events (such as Orientation), the co-ordination of sporting competitions and championships (such as Unigames and recreational trips and tours) and the UniLife Awards.